Frequently Asked Questions

The Salvador Technologies platform enables operational resilience for OT and ICS environments through recovery readiness, backup management, backup integrity verification, and rapid recovery. Organizations can protect critical systems using the Cyber Recovery Unit (CRU), Centralized Backup & Image Restore, or a combination of both.

The platform protects HMIs, engineering workstations, SCADA servers, historians, industrial application servers, and other critical OT assets across manufacturing, energy, pharmaceuticals, ports, utilities, and other industrial environments.

The platform helps organizations recover from ransomware, malware, operating system corruption, hardware failures, failed updates, configuration errors, storage failures, human error, and other operational disruptions.

The Management Console provides a single pane of glass for monitoring backup status, protection levels, backup integrity, and recovery readiness across all sites. Organizations can centrally manage policies, alerts, reports, and protected assets while providing role-based access to individual sites.

Yes. Organizations can centrally manage the entire environment while allowing authorized local teams to view or manage only their own assets using role-based permissions.

Yes. The platform is designed for distributed organizations with multiple plants, production facilities, and remote locations, providing centralized visibility and consistent backup and recovery management across the enterprise.

The CRU stores multiple trusted recovery images on a physically isolated device connected directly to the protected endpoint. During an incident, operators simply boot from the CRU and resume operations in under one minute, while preserving the original system for forensic investigation.

The CRU is designed for the most critical OT assets requiring rapid recovery with no dependence on network bandwidth. Centralized Backup & Image Restore protects larger numbers of connected assets by restoring complete system images from centralized storage using a Salvador Recovery USB.

Yes. Most customers deploy a hybrid architecture, using the CRU for mission-critical assets and Centralized Backup & Image Restore for larger groups of connected OT systems, all managed through the same platform.

The platform analyzes backup integrity using automated validation and boot testing. This helps identify trusted recovery points and supports confident recovery decisions.

Yes. Recovery images can be validated in an isolated environment, and CRU-protected assets can perform non-destructive recovery testing without modifying the original internal drive.

The platform evaluates recovery points and presents backup integrity information through the Management Console, helping teams select the most trusted recovery point when recovery is required.

Yes. Salvador Technologies supports a broad range of operating systems commonly found in industrial environments, including Windows XP, Windows 7, Windows 10, Windows 11, Windows Server 2003-2022, Ubuntu, VMware, and Hyper-V.

Yes. The CRU is specifically designed for isolated and air-gapped environments. Backup and recovery occur locally without dependency on network bandwidth.

For network-connected systems, deployment can be automated using Group Policy, Microsoft SCCM, or other enterprise software deployment tools. Isolated assets can be installed locally in just a few minutes.

Organizations can store backup images on their existing NAS or enterprise storage infrastructure, or use the Salvador Technologies Backup Appliance as a dedicated centralized storage solution.

The CRU uses patented physical and electrical isolation to protect recovery images. When not in use, the recovery media is disconnected from the production system, preventing ransomware and other threats from accessing or modifying the stored recovery images.

We recommend following the 3-2-1-1-0 strategy: maintain three copies of your data, store them on two different media types, keep one copy off-site, retain one offline or physically isolated copy, and continuously verify backup integrity.

The platform helps organizations support backup, recovery, resilience, and audit objectives across frameworks such as IEC 62443, NIST SP 800-82, NIS2, NERC CIP, GAMP 5, and others through centralized reporting, backup integrity verification, and documented recovery readiness.